Refund policy

Refund & Return Policy

We want you to love your Silent Breeze. If you are not completely satisfied, we offer a 30-day money-back guarantee from the date your order is delivered.

Eligibility

• Items must be returned in their original condition and packaging.
• Returns must be requested within 30 days of delivery.

How to start a return

Email us at dofusrem2@gmail.com with your order number and reason for return, and we will send you instructions.

Refunds

Once your return is received and inspected, your refund is processed to your original payment method within 5 to 10 business days.

Damaged or defective items

If your item arrives damaged or defective, contact us within 30 days for a free replacement or full refund. In most cases no return is required.

Return shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.